> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eclipsex.billoxd.site/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions regarding Eclipse X

# <u>⭐ General FAQ</u>

### 1. What is the default prefix for Eclipse X?

Eclipse X's prefix is `/`.

Due to Discord changing the prefixes, the forward slash will be the prefix used. This cannot be changed due to Discord's newer system.

### 2. Does Eclipse X work with slash commands only?

Yes, Eclipse X uses modern Discord slash commands.

### 3. Is Eclipse X free to use?

Yes, all commands are free. Some advanced features that are planned for future might required subscription, but for now all are free

### 4. Why is Eclipse X not responding to my commands?

Firstly, make sure the bot is not offline and that there are no current outages by checking Eclipse X's support server's [outage channel](https://discord.gg/mKZGkEK39m).

If there are no obvious outages, please mention the bot to check if Eclipse X has enough permissions to view the channel. (You can not add any text other than the actual mention for this to work)

Lastly, if Eclipse X is not responding to a mention, please make sure Eclipse X has the right permissions. All of Eclipse X's required permissions are listed [here](#what-are-the-required-permissions-for-invite-tracker).

# <u>⭐ Setup & Permissions FAQs</u>

### 1. How do I invite Eclipse X to my server?

Use the official **invite link** provided in the documentation or [**website**](https://eclipsex.billoxd.site).

### 2. Why are some commands not showing for me?

You may not have the required role or permission. Some commands are admin only or owner only.

### 3. What are the required permissions for Eclipse X?

All of Eclipse X's required permissions are required for a reason, so please be careful about what permissions you remove. If you do start to remove permissions, you have a high likelihood of rendering some of Eclipse X's features useless.

Keep in mind that just giving the permissions to it's role sometimes may not work as a specific channel has overridden it's permissions. So, to fix that you either need to add the Eclipse X role in the specific channel and regrant the permissions needed

| Permission             | Usage                                                        |
| ---------------------- | ------------------------------------------------------------ |
| `Manage Server`        | Required for the bot to work without any error               |
| `Manage Channels`      | Needed for the bot to see channel to keep bot working        |
| `View Channel`         | Needed to view messages so the bot can respond or track them |
| `Send Messages`        | Needed to respond to commands or edit messages               |
| `Embed Links`          | Needed to send embeds embed Messages                         |
| `Attach Files`         | Needed to send statistical graphs and exported data          |
| `Read Message History` | Needed to view older messages for editing pinned content     |
| `Add Reactions`        | Needed to react to messages send by user                     |
| `Use External Emojis`  | Needed to use server emojis in messages                      |

# <u>⭐ Audio & Music FAQs</u>

### 1. Which audio formats are supported?

Eclipse X supports common formats like MP3, WAV, flac, acc, ogg and some video based audio sources.

### 2. Why does an audio command fail or stop midway?

This usually happens if the file is too large, corrupted, or Discord upload limits are reached.

### 3. What does nightcore, slowed, or reverb do?

These commands apply audio effects to change speed, pitch, or atmosphere of the sound.

### 4. Is there a limit on audio length?

Yes, long audio files may be trimmed or rejected to avoid overload.

# <u>⭐ Downloading FAQs</u>

### 1. Which platforms are supported for downloads?

Currently supported platforms include YouTube Music, Instagram, TikTok, Facebook, Pinterest, Snapchat, and SoundCloud.

### 2. Why is a download command not working?

The platform may have changed its API, the link may be private, or the content may be restricted.

### 3. Are private videos supported?

No, Eclipse X can only access public content.

# <u>⭐ Image & Media FAQs</u>

### 1. What does remove background do?

It automatically removes the background from an image using AI based processing.

### 2. Why is image quality lower sometimes?

Discord compression or source image quality can affect the result.

### 3. Can I upload my own images or videos?

Yes, many commands support direct file uploads.

# <u>⭐ Errors & Troubleshooting FAQs</u>

### 1. Why does Eclipse X say “Something went wrong”?

This usually means a temporary API error, rate limit, or unsupported input.

### 2. Why is the bot offline?

The bot may be updating, restarting, or experiencing downtime.

### 3. What should I do if a command keeps failing?

Check permissions, input format, and try again later. If it still fails, report it.

# <u>⭐ Support & Contribution FAQs</u>

### 1. How do I report a bug?

Use the `/bug` command or join the support server.

### 2. Is Eclipse X open source?

No, Eclipse X is not an open source for now